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Customer service seems to be the weakness point of a lot of commercial firms out there. That includes domain registrars like Hover.com, which seems to make customers irritable by failing to answer customer calls.
If you are a customer who paid until the next decade, won't you get annoyed with this service?
Thinking about making a comment on this blog post? Great! But please remember that this space is for just that, comments about this blog post. It is not a place to post random thoughts about other stuff. We found that most of the "comments" posted here are not comments at all and should have really been posted in our forum. So:
